Log on to UKG Workforce Central

Note

If implement the use of security questions, users have to select and provide answers for the security questions immediately following their first logon. For more information, see Use the Reset Password - Security Questions feature.

If you have multiple languages at your site and the locale policy for each language includes displaying the language on the Logon page, you can select a language other than the default language before you logon. The application pages will appear in the language you selected for the duration of your session.

Depending on your requirements, you can access UKG Workforce Central in a number of ways:

The UKG Workforce Central system uses the navigator framework, which is focused, intuitive, and tailored to provide only the information that the user needs. Each user is assigned a navigator, which provide a highly graphical user experience for which most UKG Workforce Central content can be delivered.

To log on, enter the following URL in your browser:

http://WebServer/instance/logon

where WebServer is the name of the UKG Workforce Central web server machine (you may also have to specify the port number) and instance is the name of the UKG Workforce Central instance, which is wfc by default.

Note: If you experience performance issues when logging on to the system and your environment uses an IIS web server, consider checking the compression settings in your IIS configuration as described in https://docs.microsoft.com/en-us/iis/configuration/system.webserver/httpcompression/.

To access Workforce Employee - HTML Client, enter the following URL in your browser:

http://WebServer/instance/applications/wtk/html/ess/logon.jsp

where WebServer is the name of the machine where Timekeeper web server is installed (you may also have to specify the port number) and instance is the name of the UKG Workforce Central instance, which is wfc by default.

Other Self-Service options include:

After you add people to the system, you can also access the Quick Time Stamp component for the Workforce Employee - HTML Client, which is similar to punching in at a data collection device. With Quick Time Stamp, users log in and enter a punch at a shared PC.

To access Quick Time Stamp, enter the following URL in your browser:

http://WebServer/instance/applications/wtk/html/ess/quick-ts.jsp

where WebServer is the name of the machine where the Timekeeper web server is installed (you may also have to specify the port number) and instance is the name of the Timekeeper instance. Note that this URL is case-sensitive.

In addition to basic Quick Time Stamp, there are a number of optional parameters for Quick Time Stamp. To access these parameters, append the URL suffix listed in the following table to the end of the basic Quick Time Stamp URL after a question mark (?).

You can include more than one add-on by connecting them with an ampersand (&).

Optional Parameter Description URL Suffix

Select Transfer

Adds the Select Transfer text box and search icon to the Quick Time Stamp

?transfer=yes

Cancel Meal Deduction

Displays the Cancel all meal deductions check box in the Quick Time Stamp

?cancel_deduct=yes

Security Timeout

Sets the inactivity time period each user has prior to automatic logoff

?s_timeout=xxx

where xxx is the security timeout in minutes

Confirmation Timeout

Sets the redirect timer on the Quick Time Stamp - Time Recorded page

?c_timeout=xxx

where xxx is the confirmation timeout in seconds

For example:

  • To display the Select Transfer text box and search icon on the Quick Time Stamp, enter:
  • http://WebServer/instance/applications/wtk/html/ess/quick-ts.jsp?transfer=yes
  • To display the Cancel all meal deductions check box in the Quick Time Stamp, enter:
  • http://WebServer/instance/applications/wtk/html/ess/quick-ts.jsp?cancel_deduct=yes
  • To display the Cancel all meal deductions check box, the Select Transfer text box, and the search icon in the Quick Time Stamp, enter:
  • http://WebServer/instance/applications/wtk/html/ess/quick-ts.jsp?transfer=yes&cancel_deduct=
  • To set the Quick Time Stamp logoff timer to 5 minutes, enter:
  • http://WebServer/instance/applications/wtk/html/ess/quick-ts.jsp?s_timeout=5
  • To set the Quick Time Stamp redirect timer to 4000 seconds and to display the Select Transfer text box and Search icon, enter:
  • http://WebServer/instance/applications/wtk/html/ess/quick-ts.jsp?c_timeout=4000&transfer=yes

Note: You can access and change the confirmation timeout and the security timeout in two ways: by the URL or by accessing the systems settings from the Setup link in the upper-right corner of the UKG Workforce Central workspace.

Quick Time Stamp Lite (QTS Lite) is targeted to retail customers who have systems with high latency and low band-width connections that slow communication. The application directly benefits retail employees who use shared kiosks or POS systems for time entry.

Note: QTS Lite does not replace the original Quick Time Stamp; both applications can co-exist on the same system.

To access Quick Time Stamp Lite (QTS Lite), enter the following URL in your browser:

http://WebServer/instance/applications/wtk/html/ess/quick-tslite.jsp

If you have single sign-on enabled using SiteMinder, you can access the system using the following URL:

http://web_server/instance/navigator/logonWithUID

Note: If your system is configured with a single sign-on solution, such as SiteMinder, The Log Off and Change Password utility links are not visible. Because the SiteMinder application manages your log on and password, these links have no effect.

The ActiveX controls and plugins option is triggered each time you log on. The first time you log on after installing, set the Active X control and plugins.

  1. In your Internet Explorer Security Internet Options, select Custom Level.
  2. In the Security Settings dialog box, set ActiveX controls and plug-ins to settings in keeping with security policies at your site. At minimum, set the Run Active X controls and plug-ins to Prompt. This setting prompts the user for a given server the first time. It also enables the user to add the server to a list and avoid future prompts.
  3. When you finish, click OK.

Note: Optionally, you can add servers as trusted to launch Active X controls.

Note: As of the release of UKG Workforce Central v8.1.17, the option to log on in offline mode is no longer available.

As system administrator, you need access to the administration functions of the system, even if the database is offline.

When the system starts in offline mode, you can access the system via a special offline logon URL for system administrators. You can also use the offline logon URL if you have single sign-on enabled using Netegrity SiteMinder. To access the system in offline mode, enter the following URL in your browser:

http://web_server/instance/offlineLogon

where web_server is the name of the machine where the web server software is installed and instance is the name of the instance. This URL is case-sensitive.

When the system starts in offline mode, only the system configuration components are accessible.

For example, the Database tab in System Configuration > System Information indicates that the database is offline.

Specify the offline mode user name and password using the following settings on the Security tab:

  • site.security.authentication.offline.username
  • site.security.authentication.offline.password

The system encrypts the value of this password.

Note: If you specify HTTPS (HyperText Transport Protocol Secure) as the communication protocol, use https:// rather than http:// for the logon URLs.